Service and Support for FLIR Government & Defense

Portland Service & Support

For technical questions and troubleshooting support:

Email: [email protected]

For all other support and to receive a Return Material Authorization (RMA) number, contact Portland Service Operations: 

Toll Free Service (8AM-5PM PST): 1-800-868-0639  

Or email [email protected]

Boston Service and Support

For technical questions and troubleshooting support:

Email: [email protected]

For all other support and to receive a Return Material Authorization (RMA) number, contact Boston Service Operations: 

Toll Free Service (8AM-5PM): 1-866-FLIR-911, option 1 (1-866-354-7911), option 1

Or email [email protected]

Elkridge Service and Support

For technical questions and troubleshooting support:

Email Service:

[email protected]

For all other support and to receive a Return Material Authorization (RMA) number, contact Portland Service Operations: 

Phone Service (8AM-5PM PST): 410-540-8660 Option #2

For SkyWatch questions and troubleshooting support:

Email Service:

[email protected]

Phone Service (8AM-5PM MST): 520-262-6910

Pittsburgh Service Contact Information

For technical questions and troubleshooting support:

Email Service:

[email protected]

For all other support and to receive a Return Material Authorization (RMA) number, contact Pittsburgh Service Operations: 

Toll Free Service (8AM-5PM): 1-888-Infrared (1-888-463-7273)

UK Service Contact Information

For technical questions and troubleshooting support:

Email Service:

[email protected]

For all other support and to receive a Return Material Authorization (RMA) number, contact UK Service Operations (8AM-5PM): 

+44 (0) 1732 221234

Sweden Service Contact Information

For technical questions and troubleshooting support:

Email Service:

[email protected]

For all other support and to receive a Return Material Authorization (RMA) number, contact Sweden Service Operations (8AM-5PM): 

+46 753 25 00

Ground Based Radar Service Contact Information

For technical questions and troubleshooting support:

Email Service: 

[email protected]  

For all other support and to receive a Return Material Authorization (RMA) number, contact FLIR Radars Inc. Operations (8AM-5PM EST): 

+1 450-622-7557 x 33330

Middle East Service Center Contact Information

For technical questions and troubleshooting support:

Email Service: [email protected]

For all other support and to receive a Return Material Authorization (RMA) number, contact FLIR Systems - Middle East: 

+971 4 802 4999 (7:00AM - 4:00PM +4 GMT)

Or email: [email protected]

Brazil Service Center Contact Information

For technical questions and troubleshooting support:

Email Service:

[email protected]

For all other support and to receive a Return Material Authorization (RMA) number, contact FLIR Systems, Inc - Brazil:

+55 12 3876

FLIR Service Center - Taiwan

For technical questions and troubleshooting support:

Email Service:

[email protected]

For all other support and to receive a Return Material Authorization (RMA) number, contact Taiwan Service Operations: 

Kolead Aerospace Co., Ltd.
10F., No.392,Yucheng Rd., Zuoying Dist.,
Kaohsiung City 81366,
Taiwan
Phone:+886 7 558 8599

FLIR Service Center - Colombia

Helicentro S.A.S.
KM2 Autopista Medellin
Cota
Cundinamarca
Colombia
Phone: +57 304 207 1210
Email: [email protected]

FLIR Service Center - Japan

Mitsui Bussan Aerospace Co, Ltd
Suzuyo Hamamatsu-Cho Building 1003
2-1-16 Kaigan
Minato-Ku, Tokyo 105-0022
Japan
Phone: +81-3-4586-1901
Email: [email protected]

FLIR Service Center - Australia

BAE Systems Australia,
Service Centre, BLD 65,
Taranaki Road, Edinburgh Parks,
Edinburgh SA5111
Australia
+61 8 8480 8215

FLIR Service Center – S. Korea

Aero Peace Inc.
Gimpo Aerospace Industrial Complex
210, Cheonho-Ro, Daegot-Myeon
Gimpo -Si, Gyeonggi-Do
10050, South Korea

FLIR Service Center – Turkey

Periter Araştırma ve Teknoloji A.Ş.
Mustafa Akyol Sok. Belde Is Merk. 3/26
Pendik 34912 Istanbul
TURKEY
+90 216 290 3819

Email: [email protected]

FLIR Service Center – Germany

ESG Elektroniksystem - und Logistik - GmbH
Livry-Gargan Str. 6 82256 fuertenfeldbruck
Germany

FLIR Service Center – Spain

Indra Sistemas, S.A.
Joaquin Rodrigo 11
28300 Aranjuez
Madrid, Spain

FLIR Service Center – Italy

LEAT S.p.A.

Via di Saponara 614

00125 Acilia, Rome

+39 335234956
[email protected]

FLIR Service Center - Canada

Gastops Ltd.
#10 – 109 Williams Ave.
Dartmouth
Nova Scotia, B3B 2E3
CANADA
+1 902 434 3892
Email: [email protected]